Features

Every WBIZ feature, mapped to what ships today

This is the full picture of what WBIZ does, all on the official WhatsApp Cloud API. A shared inbox, automations, template campaigns, native WhatsApp Flows with encrypted data exchange, a real REST API and live voice calling. We built it in India, and we ship the features listed here, not a roadmap.

The toolkit

Ten products, one workspace

Each one stands on its own, and they share the same contacts, templates and analytics underneath. Open any card to see how it works.

Inbox

Shared team inbox for every WhatsApp thread.

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Automations

No-code chatbots that actually qualify leads.

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Campaigns

Bulk broadcasts with throttling and analytics.

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Templates

Submit, manage and reuse Meta templates.

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Flows

A visual builder for native WhatsApp Flows.

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Lead forms

Capture leads in chat and sync them to your CRM.

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Contacts

Segment, tag and organise your audience.

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Analytics

Funnels, cohorts and revenue attribution.

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API

A REST API your developers will actually enjoy.

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Calling

Voice calls inside the WhatsApp Business stack.

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Inbox

A real-time inbox the whole team can work from

Every WhatsApp conversation lands in one shared queue with its full history attached. Updates stream in live, each message carries its own delivery state, and an audit log keeps a record of who changed what. Nobody passes a phone around anymore.

  • Auto-assign new chats by round-robin, agent load or skill, with alerts when an SLA is about to slip.
  • Send templates, Flows, interactive buttons, lists or audio straight from the composer.
  • Colour labels, in-thread search, forward, pin, mute and reactions are all built in.
Explore the inbox
Delivered ยท read Auto-reply sent
Hi, is the Diwali offer still on?
Yes! 20% off till Sunday. Want the catalogue?
Please send it
Sent. Reply BUY to order in chat.
Automations

Build flows that qualify leads while you sleep

The automation builder gives you a dozen trigger types, fourteen actions and condition groups you can join with AND or OR. Run history logs every step, and version snapshots mean an edit you make today never breaks a run that is already in progress.

  • Start on a keyword, a schedule, a date field, an opt-in or a new tag.
  • Branch on a tag, a segment, business hours, an open window or a custom field.
  • Respond with a template, a Flow, interactive buttons, a quick reply or a webhook.
Explore automations
Flow live
Welcome Ask intent Route
Sales Send catalogue
Support Open ticket
Campaigns

Broadcasts you can watch land in real time

Schedule a template broadcast for later or send it now. Pause, resume or cancel while it runs, and follow the funnel live as each message moves through its states. When the run finishes, you get an email with the numbers.

  • Track every recipient through pending, sent, delivered, read, failed and clicked.
  • Throttling and template approval are sorted before the first message goes out.
  • Upload a ZIP for per-recipient header media, validated before anything sends.
Explore campaigns
5,000 queued
5,000
Audience
80/min
Throttle
Opted-in
Only
For developers

Integrate over a clean REST API

Everything you see here is also reachable through the API and HMAC-signed outbound webhooks, so you can wire WBIZ into whatever your business already runs on. Pricing stays flat, with no per-message markup.

Want a deeper look?

Start free and poke at every feature yourself, or book a guided walkthrough with someone who actually builds the product.

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Ready to run WhatsApp properly?

Set up a free workspace in minutes, see the plans, or talk to the team about your setup.