WBIZ
Start free

Built on the official Meta Cloud API

Run WhatsApp Like a Team,
Not Like a Shared Phone.

A shared inbox, an AI agent, campaigns, native WhatsApp calling and a real developer API in one workspace, on the official WhatsApp Business API, with no markup on Meta fees.

Start free Book a demo

Free tier with no timer. No card needed to start.

Dashboard Search anything…⌘K GSGauravOwner

Good morning, Gaurav 👋

Wednesday, August 26, 2026

Today7 Days30 Days Refresh
48.9KMessages Sentlast 30 days
47.1KDelivered96% rate
34.8KRead71% rate
612Failed1% rate
28Open Chatsactive now
12Campaigns3 running

Message Volume

30 Days

OutboundInbound

Delivery Breakdown

30 Days message status

48.9Ktotal sent
  • Delivered35.2K(72%)
  • Read9.8K(20%)
  • Failed612(1%)
  • Pending3.3K(7%)

Recent Conversations

View all
PAPriya Anand2mIs the offer still valid?2
RKRahul Kapoor18mThanks, received 👍
MIMeera Iyer34mCan I get a callback?1
ASAmit Singh1hOrder #1234 status?

Quick Actions

Jump to a common task

New Message Create Campaign Import Contacts Templates

System Health

All systems operational

API StatusHealthy
WhatsApp ConnectionHealthy
Message QueueHealthy
Account QualityGreen
Account tierGrowth

Capabilities

Everything You Need to Run WhatsApp,
In One Workspace.

One shared queue, one AI agent, one contact record and one API. No more stitching an inbox, a broadcast tool and a CRM together and hoping they agree.

Shared team inbox

One live queue for every number you connect, a named owner on each chat, and an alert before the deadline instead of after it.

Round robin Private notes Audit log

PM Priya Menononline
RK Owner Rahul K SLA 38s
Is the 3BHK still free this week? Yes. Thursday 5pm or Saturday 11am?14:06 ✓✓ Saturday works, send the location

Native voice calling

Real WhatsApp calls in and out of the inbox, logged on the chat thread.

LF Lena Fischerincoming · 00:12

Broadcast campaigns

Approved templates to a live segment, with a drip that nudges whoever missed it.

3,207+17.8%

replies from 18,420 sent

WBIZ

One platform, one number, one team

Official Meta Cloud API · no markup on Meta fees

No code automations

Flows that qualify a lead, branch on the answer and call your own API mid-run.

Trigger · inbound message Ask · budget quick reply Assign · senior rep, then call

WhatsApp AI agent

Meta's hosted agent on your number, handing over the moment a human is needed.

“Saturday 11am is free. Shall I book it and send the location?”

Handover on intent 0.4s

Developer API, on every plan

A documented REST API with signed webhooks, retries and one click replay. Included, never gated behind a higher tier.

playground

POST /v1/messages

Authorization: Bearer your_api_key

{ "to": "15551234567", "type": "text",

"text": "Hello from WBIZ" }

200 OK 128ms

Shared inbox

A shared inbox where every chat has an owner

Every conversation, across every number you connect, lands in one live queue. Chats assign automatically by round robin, capacity or skill, so no message sits unanswered because nobody knew whose job it was.

  • Auto assignment and per conversation deadlines with early alerts
  • Private notes, quick replies and voice notes in the browser
  • Roles, permissions and a full audit log
Learn more
Assignment queue Team: Sales Last 24h
ConversationOwnerDueStatus
Priya MenonSite visit requestRahul K4mAt risk
Daniel OkoyePricing questionAI agent—Answered
Lena FischerCallback requestedAisha N22mOpen
Unassigned · 3 chatsRound robin in 30s—1mRouting

Median first response 38sSLA met 96.4%Agents online 7

Agent setup

+91 98••• ••210

Agent live

Knowledge sources 4

Handover rule intent: buy

Tone Concise

Test playground sandbox

Do you ship to Nairobi? Yes, in two to four days. Want me to check the rate for your order? handover to human · 0.4s

AI agent

A WhatsApp AI agent you actually control

Turn on Meta's own hosted WhatsApp AI agent on your number and set it up with your FAQs, files and website. It answers inside the 24 hour window, and every reply shows in your shared inbox.

  • Configured from WBIZ, no black box
  • Take over or hand back to the AI on any chat
  • A test playground to rehearse before you go live
Learn more

Automations

No code automations that qualify a lead

Build a chatbot on a drag and drop canvas that a marketer can use and a developer would respect. Start from many kinds of trigger, branch on conditions, and hand off to a human when it matters.

  • Many triggers and actions, all no code
  • Call your own API live inside a flow
  • Editing a live bot never breaks a run in progress
Learn more
Flow · Lead qualification Live 1,284 runs today
TRIGGERNew inbound message ASKBudget range · quick replyUnder 50L50L–1Cr1Cr+
IF 1CR+Assign senior repthen place a call ELSESend listingstag: nurture
POST https://api.yourcrm.com/leads · 200 OK
Campaign · Diwali previewTemplate approved · sent 14 Oct, 10:00 Completed
Sent18,420 Delivered17,996 Read14,331 Replied3,207

Delivered97.7%

Read79.6%

Replied17.8%

Opted out0.4%

Follow up drip step 2 of 3 · nudges 3,665 non readers in 22hPause drip

Campaigns

Broadcasts that follow up on their own

Send an approved template to an audience you build from tags and segments, then watch a real delivery funnel. The follow up drip nudges the people who missed it and opts out anyone who asks to stop.

  • A real delivery funnel across every state
  • Give each recipient their own header image
  • A reply router that reads responses and routes them
Learn more

Calling

Real WhatsApp calls, inside the inbox

When a chat gets complicated, a quick call often closes it. WBIZ has native WhatsApp calling, inbound and outbound, on the same thread as the conversation, with every call logged against the contact.

  • A live call card for incoming calls
  • Dial out from the conversation
  • Voice and chat history stay together
Learn more
LF Lena Fischerincoming WhatsApp call · 00:12 Answer Decline

Call log · Lena Fischer3 calls

↙Inbound · answered by Aisha N6m 12s14:02

↗Outbound · from conversation2m 41sYesterday

↙Missed · auto reply sent—12 Oct

How it works

Live on WhatsApp in an Hour,
Not a Quarter.

Three steps, no migration project. Connect the number you already use, set the team up the way you work, and start selling the same day.

01

Connect your number

M Meta embedded signupstep 3 of 4 · verify number Verified

✓Business verified

✓Number +91 98••• ••210 connected

Display name review · in progress

Onboard through Meta’s official embedded signup. Keep your existing number and your approved templates, and go live in about an hour.

  • Official Meta Cloud API
  • Number and templates carried over
02

Set up your team and agent

Team & routing 7 agents

RKRahul K · SalesOwner

ANAisha N · SupportAgent

SDSofia D · SupportAgent

AI agent handles first reply

Invite the team, pick how chats assign, and switch on the AI agent with your FAQs, files and website. Rehearse it in the playground before anyone sees it.

  • Round robin, capacity or skill routing
  • Handover rules you control
03

Go live and watch the numbers

This week Live
Conversations4,318 First response38s WBIZ markup₹0

Start replying, broadcasting and calling from one workspace. Live Meta rates show what a send costs before you press go, and WBIZ adds nothing on top.

  • Live rate card and projected bill
  • No markup on Meta fees, ever

Comparison

Honest Pricing, Whole Loop,
Nothing Held Back.

Most platforms add a markup on Meta fees, lock the features you need behind higher tiers, and skip the things that matter most. WBIZ does it differently.

What matters WBIZ Typical WhatsApp tools
Markup on Meta feesNone, billed at costOften a margin added
Native WhatsApp callingYes, in the inboxRare
Managed Meta AI agentYes, with human handoffRare
Developer APIIncluded on the planOften a higher tier
Free tierYes, with no timerUsually a trial that expires
The whole loop in one toolInbox, campaigns, CRM and APIOften split across tools

Who it is for

Three teams, one workspace,
and a playbook per industry.

The platform is the same. What changes is the workflow you switch on, and we have written the one that fits your business.

Marketing Marketing

Turn ad clicks into conversations

Run click to WhatsApp ads, broadcast approved templates to a live segment, and retarget the people who read but never replied.

  • Campaign funnel down to replies
  • Follow up drips with opt out handling
  • Cost projected before you send
Sales Sales

Qualify and close on chat

Capture the lead the moment it lands, let a flow ask the qualifying questions, then call from the same thread when it is worth a voice.

  • Auto assignment by round robin or skill
  • Native WhatsApp calling in the inbox
  • Deals and notes on the contact record
Customer Support Customer Support

Answer faster, with fewer people

The AI agent handles the repeat questions and hands the rest to a human with the full history attached, before the deadline runs out.

  • Per conversation SLA with early alerts
  • Quick replies and private team notes
  • AI deflection on first response

By industry

A playbook written for
the way your business sells.

Same platform, different workflow. Pick the one you run, or ask us to map it with you.

Real Estate

Qualify the budget, share the shortlist and book the site visit inside the chat.

Site visits booked without a call

Ecommerce

Recover the abandoned cart with a reminder and answer the buyer in the same thread.

Carts recovered on a two step drip

Healthcare

Confirm appointments, send prep instructions and let patients reschedule without calling reception.

Fewer no shows from timed reminders

Education

Answer parents in seconds, share the fee structure and route serious enquiries to a counsellor.

Enquiries answered before the rival call

Travel

Send the itinerary as a document and settle last minute changes in chat, not over email.

Quotes shared and revised in minutes

Financial Services

Notify, remind and support with roles, permissions and an audit log behind every reply.

Every action recorded in the audit log

Retail

Send the offer to a live segment and take the store enquiry that follows on the same number.

Offers sent to a live customer segment

Automotive

Book the test drive in chat, remind the customer the morning of, and bring them back for service.

Test drives booked and reminded on time

Not on the list?

Tell us how you sell on WhatsApp and we will map the same workflow to your business on a short call.

Book a mapping call

Pricing

Two costs, both visible,
and no markup from us.

Meta charges per conversation. We charge a flat platform fee. Choose the billing interval that fits your team.

Loading current plans…

Meta marketing rate, India₹0.78 per conversation Projected send, 18,420₹14,367 WBIZ markup on that₹0 Open the pricing calculator

Prices are supplied by the live WBIZ pricing API. Meta conversation fees are billed separately at cost.

FAQ

WhatsApp Business API,
questions answered.

Setup, pricing, the green tick, security and the developer API. If something here is still open, a short call with our team clears it in minutes.

Still deciding? We will walk your use case end to end and show you the exact setup.

Book a session

The WhatsApp Business API is Meta's official channel for companies to message customers at scale. WBIZ runs on top of it through the WhatsApp Cloud API, so your shared inbox, campaigns, AI agent and developer API all sit on the real, approved platform rather than an unofficial workaround.

Yes. You connect your number through Meta's own embedded signup, which puts you on the official WhatsApp Business API from day one. WBIZ is listed as a Meta Business Partner.

Three things our customers point to most: native WhatsApp calling inside the shared inbox, a managed Meta AI agent that hands cleanly to a human, and pricing with no markup on Meta's conversation fees. The platform is also built and hosted in India.

You pay two separate costs. Meta charges a per conversation fee that WBIZ passes through at cost, and WBIZ charges one flat platform fee for your plan. Both are shown openly, so there is no per message surcharge hidden on top.

Meta prices messaging in 24 hour conversation windows, and the rate depends on the conversation category and the country. WBIZ shows you the live Meta rate and bills it at cost, so the only thing we add is the flat plan fee.

Yes. WBIZ has a free tier with no time limit. You get the shared inbox, contacts and message templates at no cost, and you upgrade only when you need more volume or more seats.

Most teams go live within an hour. You sign in, connect your number through Meta's embedded signup, and start sending once your first template is approved.

Yes. The WhatsApp shared inbox lets many agents answer the same number at once. Chats are assigned automatically, each one has a clear owner, and nothing sits unanswered because nobody knew whose job it was.

It is Meta's own hosted AI agent, switched on for your number and set up from WBIZ using your FAQs, files and website. It answers common questions on its own and passes the conversation to a person the moment a human is needed.

It covers both. You can build no code automations and flows for structured journeys like order updates or lead capture, then layer the AI agent on top for open ended questions. You are not forced to pick one or the other.

Yes. You can send approved template campaigns to segmented audiences, track delivery and replies, and stay inside Meta's rules so your number keeps a healthy quality rating.

Yes. Voice calling runs inside the browser inbox, so your team can take and make WhatsApp calls without reaching for a phone. Few platforms on the official API offer this today.

Yes. Every contact carries its full conversation history, notes, tags and lead stage, so the inbox doubles as a WhatsApp CRM and keeps itself current as people message you.

Yes. The green tick is Meta's official business verification, and it is granted on merit rather than bought. WBIZ helps you prepare the signals Meta looks for and submit the request from inside your account.

Yes. You keep your number and your already approved templates when you connect through Meta's signup, so you do not start from scratch.

Yes. A documented REST API with signed webhooks is included on your plan, and there is an in app playground to test calls before you ship. It is built for developers who want a clean, predictable API.

WBIZ is hosted in India and built around the DPDP Act, which matters for banking, finance and other regulated teams. Data is encrypted in transit, secrets are encrypted at rest, and export and deletion stay in your hands.

WBIZ works anywhere the WhatsApp Business API is available. Meta's conversation rates change by country, and WBIZ shows the current rate for each one so the bill never surprises you.