Five reports
Overview, conversations, templates, campaigns and flows, each filterable by date and account.
Analytics reports
Five aggregate reports, filterable by date range and account
Five reports cover overview, conversations, templates, campaigns and flows, filterable by date range and WhatsApp account. We are honest about scope: aggregate reports today, with real-time dashboards, CSV export and scheduled reports still to come.
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Reports across every WBIZ surface
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Filters: date range and account
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Per-recipient states on campaigns
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Real-time dashboards today
Five aggregate reports
The reports that ship today, named honestly
Five reports cover the surfaces that exist: an overview, a conversations report, a templates report, a campaigns report and a flows report. Each one is an aggregate rather than a streaming dashboard, and each is filterable by date range and by the WhatsApp account it belongs to.
- Overview, conversations, templates, campaigns and flows.
- A date-range filter on every report.
- Scoping per WhatsApp account.
- Aggregate reports, not real-time streaming.
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Per-recipient drill-down
Campaign reports drill into per-recipient delivery state
For campaigns, the report covers pending, sent, delivered, read, failed, undelivered and clicked counts, plus a paginated per-recipient list. Pair it with the live delivery tracking inside the campaigns module for in-flight visibility.
- Per-recipient status counts on campaign reports.
- A paginated per-recipient list per campaign.
- Live delivery tracking inside the campaigns module.
- The same data exposed via the public REST API.
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On the roadmap
Honest about the analytics roadmap
No real-time aggregate dashboards yet, since each report is computed in a batch. No CSV or Parquet export from the analytics module yet, though bulk export of contacts is available and outbound webhooks stream every event in real time. No scheduled reports and no warehouse sync. These are roadmap items, not shipped today.
- Aggregate reports, not real-time streaming.
- No CSV or Parquet export from analytics today.
- No scheduled reports today.
- Use outbound webhooks for a real-time event stream.
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Honest scope
Five solid reports today, no fake real-time
A focused, aggregate reporting surface, not a BI dashboard or a warehouse sync. For event-level data, subscribe to outbound webhooks and stream them into your stack. For a custom dashboard, the REST API serves the same numbers the reports show.
Webhook event stream
For real-time data into your warehouse, subscribe to outbound webhooks, HMAC-signed and retried.
REST API parity
The same aggregates the reports show are queryable via the public REST API.
FAQ
Analytics, answered
Are dashboards real-time?
No. Analytics reports are aggregates computed in batches today. The campaigns module itself has live delivery tracking for in-flight visibility, and outbound webhooks deliver every event in real time. Real-time aggregate dashboards are a roadmap item.
Can I export to a CSV or my warehouse?
Not from the analytics module today. The contacts module supports streaming CSV export, and you can subscribe to outbound webhooks to stream every event into the warehouse of your choice.
How long is conversation history kept?
Conversation history is retained according to the active plan. Specific retention windows are shown on the pricing page, so check there for the current numbers.
Can I track revenue from a campaign?
Not natively today. If you push purchase events into WBIZ via the REST API, or pull WBIZ campaign events out via webhook into your warehouse, you can attribute revenue to a campaign downstream.
Do you support scheduled reports?
Not yet. Scheduled emailed reports are a roadmap item. For now, query the REST API on your own schedule or stream events via outbound webhooks.
Explore more
Pairs well with
Campaigns
Live delivery tracking feeds the campaign report.
Learn moreAPI
Pull the same aggregates on your own schedule.
Learn moreContacts
Scope a report to any segment you build.
Learn moreSee what your WhatsApp is actually doing
Filter five reports by date and account, then drill into per-recipient campaign delivery.