Five aggregate reports — filterable by date range and account.
Five batch-aggregate analytics reports — overview, conversations, templates, campaigns and flows — filterable by date range and WhatsApp account. Honest about today's scope: aggregate batch reports only, no real-time dashboards, no CSV export, no scheduled reports yet.
Five reports today: overview, conversations, templates, campaigns, flows. Aggregate batches, filterable.
Five aggregate reports
The reports that ship today, named honestly.
Five reports cover the surfaces that exist: an overview, a conversations report, a templates report, a campaigns report, and a flows report. Each report is a batch aggregate — not a streaming dashboard — and each is filterable by date range and by the WhatsApp account it belongs to.
- Overview, conversations, templates, campaigns, flows reports
- Date-range filter on every report
- Per-WaAccount scoping
- Aggregate batches (not real-time streaming)
Analytics overview
Last 30dConversations
128,402
+12% vs prev
First-reply
02:14
-18s vs prev
CSAT
4.6
+0.2 vs prev
Cost / convo
Rs.0.41
-7% vs prev
Conversation volume
Per-recipient drill-down on Campaigns
Campaign reports drill into per-recipient delivery state.
For Campaigns, the report covers PENDING / SENT / DELIVERED / READ / FAILED / UNDELIVERED / CLICKED counts and a paginated per-recipient list. Pair this with the live SSE funnel inside the Campaigns module for in-flight visibility.
- Per-recipient status counts on Campaign reports
- Paginated per-recipient list per campaign
- Live SSE funnel inside the Campaigns module itself
- Same data exposed via the public REST API
Agent leaderboard
This week- 1AP
Aman P
412 resolved
4.8/5 - 2SK
Sara K
388 resolved
4.7/5 - 3VR
Vivek R
351 resolved
4.6/5 - 4ND
Neha D
298 resolved
4.5/5 - 5IT
Ishaan T
244 resolved
4.4/5
What's not yet shipped
Honest about the analytics roadmap.
No real-time aggregate dashboards (each report is a batch). No CSV / Parquet export from the analytics module yet — bulk export of contacts is available, and outbound webhooks stream every event in real time. No scheduled reports, no warehouse sync. Roadmap items, not shipped today.
- Aggregate batches, not real-time streaming
- No CSV / Parquet export from analytics today
- No scheduled reports today
- Use outbound webhooks for a real-time event firehose
Analytics overview
Last 30dConversations
128,402
+12% vs prev
First-reply
02:14
-18s vs prev
CSAT
4.6
+0.2 vs prev
Cost / convo
Rs.0.41
-7% vs prev
Conversation volume
By the numbers
What teams ship on WBIZ.
0
Reports: overview, conversations, templates, campaigns, flows
0
Filters per report: date range + WaAccount
0
Per-recipient states tracked on Campaigns
0
Real-time dashboards today
Five solid reports today. No fake real-time dashboards.
WBIZ Analytics is a focused, batch-aggregate reporting surface — not a real-time BI dashboard or warehouse sync. If you need event-level data in your own warehouse, subscribe to outbound webhooks and stream them into your stack. If you need a custom dashboard, the public REST API serves the same numbers the reports show.
Five reports
overview / conversations / templates / campaigns / flows — each filterable by date and account.
Per-recipient drill-down
Campaigns reports drill into per-recipient delivery state with a paginated list.
Webhook firehose
For real-time data into your warehouse, subscribe to outbound webhooks — HMAC-signed, retried.
REST API parity
The same aggregates the reports show are queryable via the public REST API.
BI-ready via webhooks + REST
Pipe events into your own warehouse — no prebuilt sync.
There are no prebuilt warehouse connectors. Use outbound webhooks to stream events live into Snowflake / BigQuery / Postgres / your choice; or pull aggregates on a schedule via the public REST API.
Webhooks
Real-time event firehose
REST API
Pull aggregates on a schedule
Campaigns
Per-recipient delivery state
Templates
Submission + approval state
Flows
Submission counts per Flow
Conversations
Volume + status lifecycle
FAQ
Analytics, answered.
No — analytics reports are batch aggregates today. The Campaigns module itself has a live SSE funnel for in-flight visibility, and outbound webhooks deliver every event in real time. Real-time aggregate dashboards are a roadmap item.
Not from the analytics module today. The contacts module supports streaming CSV export, and you can subscribe to outbound webhooks (HMAC-signed, retried, dead-lettered) to stream every event into Snowflake, BigQuery or Postgres yourself.
Conversation history is retained according to the active plan. Specific retention windows are surfaced on /pricing/ — check there for the current numbers.
Not natively today — there is no e-commerce integration. If you push purchase events into WBIZ via the REST API, or pull WBIZ campaign events out via webhook into your warehouse, you can attribute revenue to a campaign downstream.
Not yet. Scheduled emailed reports are a roadmap item. Today, query the REST API on your own schedule or stream events via outbound webhooks.