Your app
Carry on using the WhatsApp Business app on your phone exactly as you do today.
Keep the App on Your Phone,
Add the Platform Behind It.
WhatsApp Coexistence connects the number you already run in the WhatsApp Business app to WBIZ over the official Cloud API, at the same time. You keep your app, your chats and your number, and your team gets a shared inbox, campaigns and automations on top.
Nothing migratedSame numberTwo way syncBusiness app v2.24.17+
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AllAppAPIMine
NKNeha Kulkarni1mReplied from the WhatsApp app
DODaniel Okoye9mAnswered by the team in WBIZ
LFLena Fischer20mBoth devices, one history
ASAmit Sharma1hOrder #1234 status?
MIMeera Iyer2hDo you deliver to Pune?
VSVikram Shah3hPerfect, thank you!
FNFatima Noor4hIs EMI available?
CWChen Wei5hThanks for the quick help
NKNeha Kulkarni📱 App + API
Coexistence mode This number runs the WhatsApp app and the Cloud API togetherHi, do you deliver to Pune?Yes, we do 🚚Great, please share the catalogueOn its way from the team 📦Perfect, and the delivery time?2 to 4 days across Maharashtra.
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NK
Neha Kulkarni
+91 90••• ••145
CallProfile
Connection
ModeCoexistence
WhatsApp app Connected
Cloud API Connected
SyncTwo-way
Tags
Note
Nothing migrated. History stays on the phone and in WBIZ.
Your chats
Your existing conversations stay put. Nothing is wiped, nothing is moved.
Your number
The same number runs in the app and on the API together, with no new SIM.
Two way sync
One number, in the app and the inbox at once
Coexistence is not a migration. The number that lives in your WhatsApp Business app also connects to WBIZ over the official Cloud API, so both work together on the same line.
A reply you type on the phone shows up in the WBIZ inbox, and a message your team or an automation sends from WBIZ shows up in the app. Nobody has to choose one or the other.
- Reply from the phone or the shared inbox, on one number
- A message sent from WBIZ appears in the app
- A reply typed in the app appears in the inbox
- No downtime and no forced switch
Number · +91 98•••210Synced
SurfaceRoleState
Business appOwner phoneLive
WBIZ inboxWhole teamLive
Cloud APIYour systemsLive
How it works
From app only to a full team,
in four steps.
01Connect in the popupStart Meta's embedded signup and pick the coexistence path for a number already on the Business app.
02Keep using your phoneNothing changes on the app. Keep replying from it while WBIZ comes online on the same number.
03Messages sync both waysA reply typed on the phone shows in the WBIZ inbox, and a WBIZ message shows in the app.
04Add your team and toolsTurn on the shared inbox, campaigns, chatbots and the API without leaving the app behind.
What you gain
The app you know,
with a platform behind it.
Shared team inbox
Your whole team works the one number, with owners, roles, notes and SLAs.
Campaigns and automations
Broadcasts to opted in contacts and no code flows, running alongside the app.
A real developer API
Connect your own systems, with signed webhooks and a playground, on the same number.
FAQ
WhatsApp Coexistence questions
Anything missing, a founder will answer directly.
It lets a number that already runs in the WhatsApp Business app connect to WBIZ over the official Cloud API at the same time. You keep the app, your chats and your number.
No. That is the point. You keep the app and keep replying from it, with WBIZ working the same number alongside.
No. Nothing is moved or wiped. Your existing chats and contacts stay where they are.
Yes. A reply you type in the phone app shows in the WBIZ inbox, and a message WBIZ sends over the API shows in your app.
No. The same number runs in the app and on the API together.
The WhatsApp Business app version 2.24.17 or newer, on the phone that owns the number.
Through Meta's embedded signup, choosing the coexistence path for a number already on the Business app. WBIZ guides you.
Your recent chats and contacts sync in so your team has context, while the app keeps its own history too.
Yes. You reply from the phone, your team replies from the shared inbox, all on one number.
Yes. Coexistence adds broadcasts, chatbots and the shared inbox on top of the app you keep.
Coexistence is about connecting the number. Verification follows Meta's usual process and is separate.
Yes. Meta calls it onboarding WhatsApp Business app users, and it runs on the official Cloud API.
Yes. You can lean on WBIZ more over time, or keep using both. There is no forced switch.
It suits businesses already on the WhatsApp Business app that want a team, campaigns and an API without giving up the phone.
Usually same day. You connect the number, keep using your app, and your team starts on the shared inbox.