This Privacy Policy explains how we collect, use, and share information when you use our platform and related services (the "Services"). By using the Services, you agree to the practices described below.
1. Information we collect
- Account information — name, email, company, phone, and country supplied at signup.
- Usage data — logs, IP addresses, user agents, referrers, and in-app events for product analytics.
- Message data — WhatsApp messages routed through the Services for the purpose of delivering features.
- Billing information — processed by our payment providers; we do not store card numbers.
2. How we use information
We use the information we collect to operate and improve the Services, provide support, ensure security, and comply with legal obligations. We do not sell personal information.
3. Sharing
We share information with (a) Meta / WhatsApp to deliver messages, (b) our processors (hosting, email, error monitoring), and (c) authorities when required by law.
4. Retention
We retain account data while your account is active and for a reasonable period afterwards to comply with legal and business obligations. You may request deletion at any time.
5. Your rights
Subject to local law, you may access, correct, export, or delete your personal data. Contact us to exercise these rights.
6. Security
We use industry-standard safeguards including encryption in transit, encryption at rest for secrets, access controls, and audit logging.
7. Contact
Questions about this policy? Write to kanti@gap3.co.