Win the enquiry
Instant acknowledgement, then a counsellor with the details already filled in.
Parents Choose
Whoever Answers First.
An admission enquiry that waits until tomorrow is usually lost. Answer instantly, capture class and location, route to a counsellor, and follow up through the decision with reminders parents actually read.
Instant enquiry replyCounselling follow upsFee remindersParent broadcast
Follow the decision through
A nurture sequence that runs until the parent decides, then stops.
Parents stay informed
Broadcasts for announcements, utility templates for fees and results.
Admissions
From enquiry to enrolment, with nothing dropped
The enquiry Flow captures the class, board and locality, and the lead routes to the counsellor for that programme with an SLA attached. Counsellors see the whole history including previous years.
Fee reminders, timetable changes and result announcements go out as templates, and replies land in the same queue rather than on a personal phone.
- Enquiry Flow capturing class, board and locality
- Counsellor routing with a response deadline
- Fee and timetable reminders as utility templates
- Parent broadcast with segment control
Admissions funnelseason to date
StageCountRate
Enquiries2,410100%
Counselled1,68470%
Visited campus74231%
Enrolled38616%
Median first reply 41s · 6 counsellors4 programmes
How it works
From zero to live,
in four steps.
01Capture the enquiryA Flow asks class, board and locality up front.
02Route to a counsellorBy programme, with a first response deadline.
03Nurture the decisionA sequence that runs until they decide, then stops.
04Keep parents updatedFees, timetables and results as templates.
What is inside,
in detail.
Enquiry Flow
Structured capture instead of a phone number and a name.
Counsellor routing
Assignment by programme, class or location.
Nurture sequences
Follow ups that stop when the parent enrols or opts out.
Fee reminders
Utility templates with a payment link.
Parent broadcasts
Segment by class, section or programme.
Enrolment reporting
Funnel from enquiry to enrolled, by source.
What changes
With a platform,
and without one.
FeatureWith WBIZCounsellors' personal phones
Enquiry answered out of hoursNo
Enquiry history when staff changeLost with the handset
Fee reminder read rateHighLow, by SMS
Counsellor accountabilityOwner and SLA per enquiryUnclear
Parent broadcast by classManual WhatsApp groups
A comparison against running WhatsApp without a platform. See how WBIZ compares with other platforms.
Yes. Assignment spreads enquiries across counsellors and the AI agent answers the repeat questions.
Yes, as utility templates, with a payment link in the message.
The conversations and history stay with the institution, not on a personal phone.
Yes, segments can be as narrow as a class or a section.
Explore more
The rest of the platform
Contacts CRM
Fields and segments for class, board and programme.
See contactsCampaigns
Announcements and reminders to the right segment.
See campaignsAI agent
Answer the repeat admission questions instantly.
See the AI agentAnswer every admission enquiry in seconds
Start free before the next intake and put one enquiry Flow behind your number.