Overview
This policy sets out what you may and may not do when you send messages through WBIZ. It sits alongside our Terms of Service and the WhatsApp Business and Commerce Policies, which you agree to follow whenever you use the platform.
Acceptable Use
The rules for sending messages through WBIZ, in line with the WhatsApp Business and Commerce Policies.
1. Consent and opt-in
Only message people who have opted in to hear from you. Keep a record of how and when each contact gave consent, and honour opt-outs promptly. Contacts must always be able to stop your messages.
2. Prohibited content
Do not use WBIZ to send:
- Spam or unsolicited bulk messages.
- Content that is illegal, deceptive, or fraudulent.
- Material that harasses, threatens, or harms other people.
- Anything WhatsApp's Commerce Policy prohibits.
3. WhatsApp and Meta policies
Your account runs on Meta's official WhatsApp Cloud API. You agree to follow WhatsApp's Business Policy, Commerce Policy, and messaging quality guidelines at all times. Meta can rate-limit or restrict numbers that produce poor quality signals.
4. No abuse of the platform
Do not try to break, overload, or reverse engineer the Services, probe them for weaknesses without permission, or use them to store or spread malware.
5. Enforcement
If you break this policy we may limit, suspend, or close your account, with or without notice depending on how serious the issue is. Our Terms have more.
6. Contact
Questions about acceptable use? Email support@wbiz.in.