A rules engine for WhatsApp — with branches, conditions and version snapshots.
A trigger-and-action automation engine for WhatsApp. Twelve trigger types, fourteen action types, AND/OR condition groups, run history with a step-by-step log, and version snapshots so editing a live automation never breaks an in-flight run.
Prebuilt templates ship for FAQ, lead capture, abandoned cart, appointment reminders, birthday greetings and more — clone, edit, publish.
Triggers, conditions, actions
A real DSL — not a toy chatbot builder.
Trigger on a keyword (exact / contains / starts-with / regex), every inbound message, a tag added or removed, a button click, a conversation opening, a new contact, an opt-in / opt-out, a cron schedule, or a date_field match (birthday / anniversary). Gate every action with conditions: has_tag, lacks_tag, in_segment, business_hours, window_open, custom-field comparisons, message_text matches — combined with AND / OR groups.
- 12 trigger types incl. keyword regex, schedule, date_field_match, opt-in
- AND / OR condition groups over tags, segments, fields and message text
- Branch (if / then / else), wait, end and webhook actions
- Version snapshots — edits never break in-flight runs
Lead-qualify automation
LiveTrigger: keyword 'demo'
Inbound text or button
Ask: company size
Quick reply: 1-10 / 11-50 / 50+
Branch on answer
50+ → enterprise track
Book sales call
Send Cal.com link + reminder
Prebuilt templates library
Don't start from a blank canvas.
A library of prebuilt automation templates — keyword FAQ, lead capture, appointment reminder, abandoned cart, birthday greeting and more. Clone any template into your workspace, edit the message and conditions, publish.
- Keyword FAQ, lead capture, abandoned cart, appointment reminder
- Birthday / anniversary cron template wired to date_field_match
- Clone-to-edit — your copy is fully editable
- Send approved templates, Flows, interactive lists, quick replies as actions
Automation library
50+ templatesAbandoned cart recovery
12k runs
Appointment reminder 24h
8.4k runs
Birthday wishes + voucher
2.1k runs
Welcome new customer
34k runs
After-hours auto-reply
120k runs
Receipt + review request
5.2k runs
Run history + version snapshots
See exactly what each run did, every step.
Every automation run logs its trigger payload and a step-by-step trace of which conditions matched and which actions fired. Version snapshots mean an in-flight run keeps using the version it started on, even if you edit and publish a new one.
- Per-run step log — see condition outcomes and actions fired
- Auto-snapshot on publish; in-flight runs pinned to their version
- Outbound webhook action to push state into your own systems
- Tag, update_contact, assign_agent and set_status actions built in
Lead-qualify automation
LiveTrigger: keyword 'demo'
Inbound text or button
Ask: company size
Quick reply: 1-10 / 11-50 / 50+
Branch on answer
50+ → enterprise track
Book sales call
Send Cal.com link + reminder
By the numbers
What teams ship on WBIZ.
0
Trigger types built in
0
Action types incl. send_flow + webhook
0
Version snapshot per publish
0
Lines of code required
Powerful enough for engineers, simple enough for ops.
Most chatbot builders top out the moment a real workflow gets non-trivial. WBIZ Automations is a typed DSL — trigger, condition group, action — with branches, waits, webhooks and the same template / Flow / interactive surfaces the inbox uses. No AI block, no LLM toy. Real conditions, real actions, real run history.
Webhook action
Hit any REST endpoint mid-run. Pass dynamic payloads, fire-and-forget or branch on success.
Branching + waits
Branch on AND/OR condition groups, insert wait steps, end paths cleanly — no code.
Send anything
send_template, send_flow, send_interactive (buttons / list), send_quick_reply, send_text, send_media.
Step-level run log
Every run is replayable — see which conditions matched, which actions ran, which webhooks fired.
Connect anything via REST + webhooks
Trigger flows from anywhere, send data anywhere.
There are no prebuilt CRM or e-commerce connectors. Use the webhook action and the REST API to integrate with any backend, CRM or e-commerce store you run.
Webhook action
POST any payload mid-run
REST API
Trigger automations programmatically
Templates
Send any approved template as an action
WhatsApp Flows
send_flow keeps the form in WhatsApp
Interactive
Buttons, list messages, quick replies
Cron triggers
Birthday, weekly digest, follow-up
FAQ
Automations, answered.
No. Triggers, conditions and actions are configured through forms and dropdowns. The webhook action is for engineers who want to call their own backend mid-run; everything else is no-code.
No. WBIZ Automations is a deterministic rules engine — keyword and condition matching, branches, waits, webhooks. If you need LLM reasoning in a flow, call your own model from a webhook action and branch on the response.
WBIZ snapshots a version on every publish. Any in-flight run stays pinned to the version it started on, so a mid-edit never breaks a customer mid-flow. New runs use the latest published version.
Yes — the date_field_match trigger fires on date custom fields like birthday or anniversary, on a daily cron. A prebuilt birthday-greeting template is shipped in the library.
Yes — drop a webhook action. Pass dynamic context, sign with your own HMAC secret, fire and continue or wait on a status code. Outbound webhooks also fire from inbox + automation events independently.