Priced and contracted per volume, not one flat plan
On WBIZ this is included on the plan, not gated behind a tier or a contract.
Looking for a
Infobip Alternative?
Infobip is best known for enterprise omnichannel messaging (CPaaS). WBIZ is one flat plan with a free tier that never expires, zero markup on Meta’s conversation fees, native WhatsApp calling and a developer API included, with the whole messaging loop in one workspace.
Keep your number and templatesFounder-led migration, freeMeta fees billed at cost
Enterprise onboarding rather than self-serve
On WBIZ this is included on the plan, not gated behind a tier or a contract.
No genuinely free tier
On WBIZ this is included on the plan, not gated behind a tier or a contract.
Heavier setup for a small team
On WBIZ this is included on the plan, not gated behind a tier or a contract.
Side by side
WBIZ vs Infobip,
89 rows, 15 categories.
WBIZ entries are taken from the shipped product. Infobip entries are indicative, based on publicly advertised capability in 2026, and marked as varying where the platform does not publish a fixed plan.
FeatureWBIZInfobip
Pricing and billing
Platform fee modelOne flat planVaries by plan
Free plan, no time limitEnterprise terms
Free trial✓ (free plan)Enterprise terms
Per-message markup over MetaNone, at costLimits, then charges
Live Meta rate card in-app—
Projected monthly bill in-app—
Discount coupon codes—
Multi-interval discountsAnnual only
Razorpay checkout + GST invoicesLimited
Platform and global
Multi-tenant workspacesAdd-on
Multiple numbers per loginHigher tiers
Meta embedded signup, official
Roles and permissionsHigher tiers
Real-time updates everywhere (SSE)Partial
Always-on activity audit logLimited
Meta account-events feedLimited
Browser push notificationsApp only
Inbox and conversations
Shared team inbox
Per-conversation SLA with breach alerts—
Auto assignment rules
In-browser voice note recorder—
Request location or contact card—
Private notes and quick replies
Automation and AI
No-code chatbot builderLimited
Trigger typesUp to 12Fewer
Action typesUp to 14Fewer
Dynamic list from live API—
SSRF-guarded HTTP calls—
Version snapshots, safe live edits—
Meta-hosted AI agent with handover—
Create bot with AI prompt—
Campaigns and templates
Bulk template campaigns
Seven-state delivery funnelLimited
Per-recipient media via ZIP—
Reply-aware follow-up drip—
Frequency caps and best-time send—
Marketing retry queue—
Pre-submit template test harness—
OTP, voice-call and Flow buttonsPartial
Flows, lead tools and CRM
Visual WhatsApp Flows builderHigher tiers
Real Flow JSON, no lock-in—
Per-account RSA/AES Flow encryption—
Hosted lead form + iframe embedLimited
Digital business cards—
Business-card scanner to contact—
Rule-based segmentsHigher tiers
Open custom-field schemaLimited
Analytics and developer platform
Delivery and funnel analytics
Flow analytics—
Cost analytics against Meta rates—
Documented REST API on the planHigher tiers
Scoped API keys, reveal-once secrets—
Embedded API playground—
HMAC-signed webhooksLimited
Retry, dead-letter queue and replay—
Voice calling
Native WhatsApp voice calling—
Inbound ringing via push—
Outbound dial-out from agent UI—
Meta call permission request—
Call history in the conversation thread—
Live chat extras
Bulk conversation actionsLimited
Conversation labels and filters
Global search across contacts and chatsLimited
Chat assignment audit trail—
Content and media
Quick-replies library
Interactive message builder
Media library with storage quota
Multi-language template variantsLimited
Insights
Agent and team performance reports
Analytics available over the API—
Analytics streamed via webhooks—
Export reports to CSV
WhatsApp hub
Number health and quality ratingLimited
Business profile management
Green tick verification support
Consent, export and deletion toolingLimited
Lead tools
Hosted lead form pageLimited
Iframe embed widgetLimited
Webhook per form submission—
Instant WhatsApp reply on submitLimited
Click to WhatsApp ads support
Extra modules
Marketing retry queue—
Notifications centreLimited
Meta account-events feedLimited
Referral program with payouts—
Platform admin controls—
Support and onboarding
Founder-led onboarding—
Free migration from another platformLimited
Security questionnaire and DPA on requestLimited
Verify Infobip’s current pricing and feature tiers directly with them before quoting. Meta’s per-conversation fees apply on every platform and are billed by Meta.
Switching
Moving from Infobip takes about a week
Your number belongs to your WhatsApp Business Account, not to Infobip. Reconnecting through Meta’s embedded signup moves it to WBIZ with your approved templates intact, and we rebuild the rest with you.
- A 20 minute call to map your current Infobip setup
- Number connected through Meta in under an hour
- Templates, automations and segments rebuilt for you
- First campaign and first SLA-tracked shift watched together
Migration checklistfree
Number and WABAKept
Approved templatesKept
Contacts and tagsImported
AutomationsRebuilt with you
Cost to migrate₹0
FAQ
Switching from Infobip
Anything missing here, a founder will answer directly.
No. The number sits on your WhatsApp Business Account. Reconnecting through Meta’s embedded signup moves it to WBIZ and keeps your approved templates.
Connecting the number takes under an hour. A full migration with templates, automations and contacts is usually done inside a week.
No. Rebuilding your setup is part of onboarding, not a paid service.
That depends on volume and on the markup model. WBIZ charges one flat plan fee and passes Meta’s conversation fees through at cost, so growing your sends does not change what we charge.
Yes, on separate numbers. Teams often pilot WBIZ on a second number before moving the main one.
Try WBIZ next to Infobip
Start on the free tier, connect a test number, and compare the inbox, the campaigns and the invoice yourself.