The green tick is the badge that tells customers a WhatsApp business account is genuine and verified by Meta. It cannot be bought, only earned. Here is what it is, who qualifies, and how to give your application the best chance.
What the green tick actually is
The green tick, officially the Official Business Account badge, appears next to your business name in chats and in your profile. It signals that Meta has confirmed the account belongs to a notable, authentic brand. It is different from the grey tick, which only means your business has been verified in Meta Business Manager.
Who qualifies
Meta looks for notability. In practice, accounts that get the green tick tend to have:
- A recognised brand with coverage in news and media that Meta can find.
- A verified business in Meta Business Manager.
- A WhatsApp Business API account in good standing, on the official platform.
- A track record of following WhatsApp's Business and Commerce policies.
You can check where you stand with the free green tick eligibility checker before you apply.
How to apply
- Get on the WhatsApp Business API and complete Meta business verification.
- Build a clean profile: real display name, logo, description and website.
- Submit the Official Business Account request from Meta Business Manager, or ask your provider to raise it.
- Wait for Meta's review, which can take days to weeks.
Our green tick page covers the process end to end, and WBIZ can guide the application with you.
If you get rejected
A rejection is not the end. It usually means Meta could not find enough evidence of notability yet. Strengthen the signals and reapply after the waiting period:
- Earn genuine press coverage that Meta can verify online.
- Keep your quality rating high and your policy record clean.
- Make sure your name, logo and website line up across your web presence.
Remember: nobody can sell you the green tick, and any service that claims to guarantee it is a red flag. Verification is Meta's decision, based on how notable and authentic your brand is.